Handbook & policy upkeep
Handbooks rot quietly. Two pages disagree, a process changed and nobody updated the page, and employees stop trusting the whole thing. This agent reviews the policy set against itself and against the questions people actually ask, then drafts the revisions. People Ops approves every wording change before it is published.
Step by step
Review the whole policy set
The agent reads the connected handbook and process documents, and records when each page was last changed.
Find pages that contradict
Pages saying different things about the same rule are listed as pairs, with the conflicting wording shown side by side.
Pull the unanswered questions
Questions the policy desk could not answer become the gap list, so the review reflects what employees needed rather than a guess.
Draft the proposed revisions
Each change is drafted in your house style, showing the current wording next to the suggested replacement.
Prioritise by how often asked
Pages that get asked about most often go to the top of the review list, so the thin ones are fixed first.
People Ops approves each change
Nothing is published by the agent. People Ops accept, edit or reject each revision and put the approved wording into the handbook.
Exactly what this agent can see, touch and change
The same five controls sit behind every Askollo agent. These are this one's settings — visible before you build it, not buried in an admin screen afterwards.
Context
What reaches the modelPeople leads who inherited a handbook they did not write and cannot tell which parts still hold. Useful before an audit, a policy refresh, or a move into a new country.
Escalation
When it asks a personPeople Ops approves each revision before it goes into the handbook
Applications & Rights
Which tools it uses, and what it may do in eachVerification
How you know it’s rightEvery claim links to the document it came from. A statement the agent cannot cite does not make it into the output — which is what makes the result reviewable in minutes rather than re-read end to end.
Who it’s for
People leads who inherited a handbook they did not write and cannot tell which parts still hold. Useful before an audit, a policy refresh, or a move into a new country.
What you’ll need
- A connected handbook or wiki
- A log of employee questions
- An agreed house style
- People Ops to approve wording
What you get
- A list of contradicting pages
- A gap list from real questions
- Drafted revisions for review
What it doesn’t do
It proposes wording. It does not publish to the handbook, decide policy, or tell you whether a policy is lawful in a given country. That needs your adviser.
We build the first one with you
Not a template you configure alone. We sit with your team, build it on real data, and hand over the controls.
Scope
One session with the people who actually do the work. We agree what the agent reads, what it may write, and who approves.
Co-build
Built on your own data, not a sandbox. You watch it being made, so you know why it behaves the way it does.
Handover
You own the controls. Change the context, tighten the rights, move the approval gate — without coming back to us.
Parts of the work currently spread across the categories below. It does not replace any of those products outright.
Frequently asked
Will it rewrite our tone of voice?
It drafts in the house style you connect and shows the current wording next to the proposal, so every change is visible. Where you have no written style, it keeps the existing sentence shapes rather than imposing new ones.
How does it know a page is out of date?
It uses signals it can actually see: the last change date, a contradiction with another page, and questions employees asked that the page failed to answer. It does not declare a page wrong on its own, it puts the evidence in front of you.
Can it check our policies against employment law?
No. It works from the documents you connect, so it can tell you that two of your pages disagree, but not which one is lawful. Legal review stays with your adviser.
What does the People team still have to do?
Review the drafts and approve the wording. The part that used to be finding the problems is done for you. Deciding the policy is still yours, and we would not build it any other way.