Technology & SaaS co-build workshop
Coming soonHalf a day with the people who do the work. You leave with one working agent on your own data, not a slide about one.
arrow_backAll industries
cloud
One platform for every teamOne AI platform for every team in your SaaS company
Engineering ships faster, support resolves quicker, sales closes more deals — all from the same platform, all on your own data.
Contact salesarrow_forwardhub
One place to ask across tools
Engineering, support and revenue teams question the same connected set of systems instead of each holding half an answer.
support_agent
Draft answers ready for review
The agent writes the first reply with its sources attached and a person decides whether it goes out.
badge
New starters find their footing
A new engineer or rep is pointed at the decision, the doc and the thread that explain how something works, without interrupting a senior colleague.
Agents
What your team actually runs
Each agent names what it reads, what it writes, and where a person still signs off. Open any card to see it in full.
01Product & Engineering
Engineering context search
Answers where a decision was made and what broke the last time
- Search across tickets, docs and threads
- Prior incidents and decisions linked together
- Citation to the ticket or page behind each answer
Reads
WritesAn engineer approves the summary before it is added to the ticket
An engineer approves the summary before it is added to the ticketRelease notes & changelog draft
Turns the tickets that shipped into notes a customer can actually read
- Collection of shipped tickets per release
- Plain-language notes written per audience
- Separation of customer-facing and internal changes
Reads
WritesThe release owner approves the notes before they are published
The release owner approves the notes before they are published02Support & Escalation
Support answer drafting
Drafts the first reply from past resolutions, with the sources attached
- Draft reply built from prior resolutions and docs
- Sources attached to every suggested answer
- Escalation flag when nothing matches
Reads
Writes
A support agent approves every reply before it reaches the customer
A support agent approves every reply before it reaches the customerEscalation & bug triage
Spots the ticket that is really a bug and routes it with the evidence
- Matching of tickets to known issues
- Evidence pack for the engineering handover
- Duplicate detection across open escalations
Reads
WritesA support lead confirms the severity and the route before an escalation is raised
A support lead confirms the severity and the route before an escalation is raised03Revenue & Enablement
Account briefing
Assembles what has actually happened on the account before the call
- Timeline of contact across mail and channels
- Open tickets and outstanding commitments
- Questions worth asking on the call
Reads
WritesThe account owner approves the briefing before it is posted to the deal channel
The account owner approves the briefing before it is posted to the deal channelNew starter enablement
Answers a new joiner's questions from the docs, with links to read next
- Answers drawn from internal documentation
- Link to the page behind every answer
- Flags where the documentation is missing
Reads
WritesNothingRuns unattended
Connectors
Every agent runs on systems you already use, through your existing permissions — no new data store, no re-permissioning exercise.
Built for Technology & SaaS
Capabilities designed around the specific knowledge workflows of your sector.
code
Engineering context on demand
Engineers surface related bugs, past architectural decisions, and documentation from Jira, Slack, and GitHub in one query. No more interrupting senior colleagues.
headset_mic
Support pre-fills answers
Support agents get AI-suggested responses from past resolutions before they start typing. Ticket handle time drops from minutes to seconds.
trending_up
Sales with full account context
Reps get full account briefings from CRM notes, email, and Slack conversations before every call. More context, better conversations.
How it works
Events
Co-build sessions for technology & saas
Working sessions where teams build a first agent on their own data. Dates for the next round are not set yet.
Agent teardown
Coming soonA live session on what the harness has to know before an agent’s output is worth reading.